Foreverly – Privacy Policy
Last Updated: August 15, 2025
GDPR Compliant
At Foreverly ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
Personal Information You Provide
We collect information you provide directly to us, such as:
- Name and contact information (email address, phone number)
- Account credentials (username and password)
- Wedding details (date, location, guest count)
- Payment and billing information
- Communications between you and venues/vendors
- Any other information you choose to provide
Information We Collect Automatically
When you use our services, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, clicks)
- Location information (with your permission)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Connect you with venues and vendors
- Send you technical notices and support messages
- Respond to your comments and questions
- Send marketing communications (with your consent)
- Monitor and analyze usage trends
- Detect and prevent fraudulent activities
- Comply with legal obligations
3. SMS Communications
When you provide your phone number and opt-in to receive SMS messages, we may send you:
- Tour booking confirmations and reminders
- Important updates about your scheduled tours
- Account security notifications
- Customer service responses
SMS Privacy Terms:
- We use Twilio as our SMS service provider to send text messages
- Your phone number will not be sold or shared with third parties for marketing purposes
- Message frequency varies based on your bookings and account activity
- Standard message and data rates may apply
- You can opt-out at any time by texting STOP to any message
- Text HELP for assistance or contact support@foreverlyweddings.com
- Consent to receive SMS is not required to use our services
By providing your phone number, you agree to receive SMS updates from Foreverly. Message & data rates may apply. Reply STOP to opt-out, HELP for help. Consent is not a condition of purchase.
4. Information Sharing
We share your information in the following circumstances:
- With Venues and Vendors: When you express interest or book services
- Service Providers: With third parties who perform services on our behalf
- Business Transfers: In connection with any merger, sale, or acquisition
- Legal Requirements: When required by law or to protect rights
- With Your Consent: When you explicitly agree to sharing
We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication measures
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Services
Our services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
We may use third-party service providers including:
- Payment processors (Stripe)
- Analytics providers (Google Analytics)
- Communication platforms (SendGrid, Twilio)
- Cloud storage providers (AWS)
8. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Objection: Object to certain processing of your information
- Withdrawal: Withdraw consent at any time
To exercise these rights, please contact us using the information provided below.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
10. International Data Transfer
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.
We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You may request information about our data practices and exercise your rights by contacting us at the information provided above.Important: By using Foreverly's services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.